Our sincere apologies for the disappointment caused by the damaged state of your order. We are eager to assist you in resolving this matter quickly. Please reach to our support team to exchange the order as soon as you can, and we will take the necessary steps to ensure your satisfaction. Please note that the delivery cycle is most of the time out of our control, as it is very hard to monitor the behavior of each courier and the package treatment.
Thank you for your understanding and patience.
